Terms of Service
Welcome to Quitiz! By using our website, services, and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. Introduction
These Terms of Service ("Terms") govern your use of www.quitiz.com (the “Website”) and all related services, including orders, payments, and customer interactions. By accessing or using our services, you agree to these Terms and our Privacy Policy.
2. Eligibility
To use our website and services, you must:
✅ Be at least 18 years old or have parental consent.
✅ Provide accurate and complete information when placing an order.
✅ Use the website in accordance with applicable laws and these Terms.
3. Ordering & Payments
🛍️ Placing an Order
➤ All orders are subject to acceptance and availability.
➤ We reserve the right to cancel or refuse any order at our discretion.
➤ Once an order is placed, you will receive a confirmation email.
💳 Payment Methods
We accept secure payments via:
✔️ Credit/Debit Cards
✔️ UPI & Net Banking
✔️ Digital Wallets (Google Pay, Paytm, etc.)
All payments are processed securely through our payment gateway partners.
❌ Order Cancellations & Modifications
✔️ Orders can only be canceled within 24 hours of purchase.
✔️ Products cannot be canceled once production has started.
✔️ Modification requests should be sent to support@quitiz.com immediately.
4. Shipping & Delivery
🚚 Shipping Timelines
✔️ Standard shipping takes 5-7+ business days.
✔️ Express shipping options are available at checkout.
✔️ International delivery may take 10-15+ business days.
📦 Delivery Conditions
✔️ Delivery is attempted twice before returning the package.
✔️ Customers must provide accurate shipping addresses.
✔️ In case of delays, our team will update you via email or WhatsApp.
For more details, check our Shipping & Delivery Policy.
5. Returns & Refunds
🔄 Return Eligibility
✔️ Products are non-refundable.
✔️ Customers must provide a video proof while unboxing the product for return claims.
💰 Refund Policy
✔️ Refunds are processed within 7-10 business days.
✔️ Shipping fees are non-refundable.
✔️ Refunds are credited via the original payment method.
For detailed guidelines, visit our Return Policy section.
6. User Conduct
By using our website, you agree:
✅ Not to misuse our website or services.
✅ Not to engage in fraudulent transactions or misleading claims.
✅ Not to upload harmful content, spam, or violate legal rights.
We reserve the right to suspend or terminate accounts found violating these Terms.
7. Intellectual Property
✔️ All website content, including text, images, logos, and designs, is the property of Quitiz.
✔️ You may not copy, reproduce, or distribute our content without written permission.
8. Privacy & Security
We respect your privacy and protect your data under our Privacy Policy. By using our services, you consent to data collection as outlined in the policy.
9. Limitation of Liability
Quitiz is not responsible for:
❌ Delays caused by third-party couriers.
❌ Damages due to incorrect handling by the customer.
❌ Unforeseen events such as natural disasters or legal restrictions.
Our total liability shall not exceed the amount paid for the specific product or service.
10. Dispute Resolution & Governing Law
✔️ Any disputes will first be resolved through customer support.
✔️ If unresolved, the matter will be handled under the jurisdiction of Lucknow, India laws.
11. Updates to Terms
We reserve the right to update these Terms of Service at any time. Changes will be reflected on this page. Continued use of the website implies acceptance of the updated terms.
📩 For questions or concerns, contact us at:
📞 +91 XXXXX XXXXX
By using Quitiz, you acknowledge that you have read, understood, and agreed to these Terms. Thank you for shopping with us! 💙
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