Return and Refund Policy

At Quitiz Enterprises, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer returns and refunds subject to the following terms and conditions:

1. Eligibility for Returns

a. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

b. Returns must be initiated within 15 days of receiving your order. Any requests for returns made after this period may not be accepted.

2. Return Process

a. To initiate a return, please contact our customer support team at [contact email/phone number] to request a return authorization (RA) number.

b. Once you have received your RA number, securely package the item(s) you wish to return and include the RA number on the package.

c. Ship the item(s) back to us using a trackable shipping method. The return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.

3. Refund Process

a. Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund.

b. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 15 business days.

c. Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a mistake on our part or a defective product.

4. Exchanges

a. If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item separately.

5. Damaged or Defective Items

a. If you receive a damaged or defective item, please contact us immediately upon receipt of your order. We will work with you to arrange for a replacement or refund as quickly as possible.

6. Exceptions

a. Certain items may not be eligible for returns or refunds, including but not limited to:

• Personalized or custom-made products
• Gift cards
• Perishable goods
• Intimate or sanitary products

7. Contact Us

If you have any questions or concerns about our return and refund policy, please contact our customer support team at [quitiz.enterprises@gmail.com/phone number:- 96 2804 2904]. We are here to assist you with any issues related to returns, refunds, or exchanges.

8. Changes to Return and Refund Policy

We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Thank you for choosing Quitiz Enterprises. We appreciate your business and strive to provide you with a positive shopping experience.