Cancellation Policy:

  1. Customers may request to cancel their order within 24 hours of placing the order.
  2. To cancel an order, customers must contact our customer service team with their order details and reason for cancellation.
  3. Orders that have already entered production or been shipped cannot be canceled.
  4. If cancellation is approved, a refund will be issued according to our refund policy.
  5. Customized or personalized items may be ineligible for cancellation due to their customized nature.

Modification Policy:

  1. Customers may request modifications to their order within 24 hours of placing the order.
  2. To request modifications, customers must contact our customer service team with their order details and requested changes.
  3. Modifications may include changes to personalization details, shipping address, or product options.
  4. Requests for modifications are subject to approval and may not be possible if the order has already entered production or been shipped.
  5. If modifications are approved, any applicable additional charges or refunds will be processed accordingly.
  6. Customized or personalized items may be ineligible for modifications due to their customized nature.

Please note that the specific cancellation and modification policies may vary depending on the company's terms and conditions. It's essential to review the policies outlined by the specific retailer or service provider for accurate information.

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